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Getting the latest healthcare news for you
Getting the latest healthcare news for you
AI is reshaping how patients and clinicians interact — but it's a double-edged sword. At the COSMO Conference, oncology experts praised AI's potential to expand access in underserved communities while warning about hallucinations, misinformation, and the growing trust gap between doctors and patients. The consensus? Cautious optimism, with a strong push for regulation and physician-verified platforms.
AI is changing the doctor-patient dynamic in real time — and not always smoothly. At the third COSMO Conference in Chicago, oncology clinicians discussed how patients are increasingly arriving at appointments armed with AI-generated information, whether accurate or not. Experts stressed that physicians need to engage with this information critically rather than dismiss it, even if it adds to their workload.
The benefits are real: AI can rapidly deliver information about clinical trials and emerging treatments to patients in rural or underserved areas who might otherwise lack access. But the risks are just as tangible — AI "hallucinations," dangerous misinformation, and a widening trust gap between patients and providers are serious concerns that demand attention.
By the Numbers
Why it matters: As AI becomes a fixture in patient self-research, clinicians who ignore it risk losing patient trust entirely. Experts are calling for regulatory accountability, physician-verified platforms, and a collaborative approach — because the question is no longer if AI will shape healthcare, but how well it can be guided.
